Terms of Service

Terms of Service

Welcome to The Fluff Haus. By accessing or using our website and purchasing our products, you agree to these Terms of Service.

Products

All pillow inserts and cushions are handcrafted in Hickory, North Carolina. Product dimensions and fill weights may vary slightly due to the handmade nature of our products.

Orders

By placing an order, you agree to provide accurate shipping and contact information. We reserve the right to cancel orders if fraud is suspected.

Shipping

Orders over $150 qualify for free shipping within the continental United States. Processing time is typically 3-5 business days for in-stock items. Custom orders may require additional time.

Returns & Refunds

All sales are final. We do not offer refunds. Please see our Refund Policy for details on damaged items.

Contact

For questions, contact us at info@thefluffhaus.com